Limited Warranty & Returns

Professional Use

The merchandise of Ascot Products is designed and distributed for licensed professional use.

Manufacturer Defects

In the event of defects in material and workmanship Ascot’s obligation shall be limited to free labor and parts repair or replacement, solely at Ascot’s option, of any defective part for a period of one year from the date of purchase.

In no event shall Ascot’s liability to the final purchases exceed the cost of the equipment. Under Ascot’s Warranty, all shipping and handling charges, including courier charges, shall be borne by the final purchaser.

Ascot’s Warranty does not apply to defects in parts due to ordinary wear and tear, due to actions of persons or entities other than Ascot Products, or due to transportation of the goods. The Warranty is not transferable.

Disclaimer of Damages

The remedies provided herein are the buyer’s sole and exclusive remedies and in no event shall the Ascot Products be liable for direct, indirect, special, incidental, or consequential damages (including loss of profits) whether based on contract, tort, or any other legal theory.

Returns

All new merchandise may be returned within 15 days from the date the customer takes delivery of the items and are subject to a restocking fee of 20% and any shipping costs. All merchandise must be returned, with prior Ascot Products approval, in the original shipping materials, and must be insured against damage. Cancelled orders (whether shipped or not), are subject to a 20% cancellation fee and all shipping costs. Custom items are not returnable.

Under Ascot’s Warranty, all shipping and handling charges, including courier charges, shall be borne by the final purchaser. Absolutely no merchandise may be returned to Ascot Products without Ascot’s consent and shipping instructions, and without original packing materials. Proper re-packaging of the merchandise into the original packing materials is the customer’s responsibility.